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    HotlIne
    & repaIr centers

    Hotline

    country
    phone
    opening hours
    AustriaEurope
    +4313602774780
    From Monday To Friday 9am to 6pm
    BelgiumEurope
    +32026263841
    From Monday To Friday 9am to 6pm
    CroatiaEurope
    +38513000618
    From Monday To Friday 9am to 1pm
    DenmarkEurope
    +4535158071
    From Monday To Friday 9am to 6pm
    FinlandEurope
    +358981710047
    From Monday To Friday 9am to 6pm
    FranceEurope
    +33969360936
    From Monday To Friday 9am to 6pm
    GermanyEurope
    +4906992032110
    From Monday To Friday 9am to 6pm
    GreeceEurope
    +302112111551
    From Monday To Friday 9am to 6pm
    HungaryEurope
    +3614292215
    From Monday To Friday 9pm to 1pm
    ItalyEurope
    +390226415739
    From Monday To Friday 9am to 6pm
    IrelandEurope
    +353016590207
    From Monday To Friday 9am to 6pm
    LithuaniaEurope
    +37052051198
    From Monday To Friday 9am to 6pm
    NetherlandsEurope
    +3123-5684-882
    From Monday to Friday 9am to 6pm
    PolandEurope
    +48225830081
    From Monday To Friday 9am to 5pm
    PortugalEurope
    +351210 608 026
    From Monday To Friday 11am to 3pm
    RomaniaEurope
    +40216550711
    From Monday To Friday 9am to 6pm
    RussiaEurope
    88005556595
    From Monday To Friday 10am to 6pm
    RussiaEurope
    +7495937097
    From Monday To Friday 10am to 6pm
    SpainEurope
    +34913753374
    From Monday To Friday 9am to 6pm
    SerbiaEurope
    0800190939
    From Monday To Friday 9am to 1pm
    SwedenEurope
    +46851993133
    From Monday To Friday 9am to 6pm
    SwitzerlandEurope
    +41225675182
    From Monday To Friday 9am to 6pm
    TurkeyEurope
    +902123755801
    From Monday To Friday 9am to 5pm
    United KingdomEurope
    +442074580026
    From Monday To Friday 9am to 6pm

    Repair Centers

    AustriaEUROPE
    PredingService4Handy GmbH
    Center Preding 296, A-8504 Preding, Austria
    +433185 34488 700
    Fax. :
    E-mail : reparatur@service4handy.at
    Open Monday to Thursday 08:00-12:00 & 13:00-17:00
    Friday 08:00-12:00 & 13:00-15:30
    BelgiumEUROPE
    LuxemburgDIL
    211 r. des Romains
    8041 Bertrange
    Luxemburg

    Fax. :
    E-mail :
    http://alcatel.dilrepaircenter.eu
    Open Monday to Friday 09.00-12.00 & 14.00-17.00
    Czech RepublicEUROPE
    KladnoBritex
    Milady Horákové 125
    27201 Kladno
    Czech Republic
    +4203122424157
    Fax. : +420312 242 322
    E-mail : mobil@britex.cz
    http://www.britex.cz
    Open Monday to Friday 08:30-17:00
    CroatiaEUROPE
    ZagrebMESC
    Heinzelova 96
    10000 Zagreb
    Croatia
    +385-1-6188-513
    Fax. : +385-1-6188-512
    E-mail : mesc@mesc.hr
    Open Monday to Friday 09:00-18:00 and Saturday 09:00-13:00
    DenmarkEUROPE
    EsbjergMobylife A/S
    Randersvej 28
    DK-6700 Esbjerg
    Denmark
    +457020 7576
    Fax. :
    E-mail : kundeservice@mobylife.dk
    Open Monday to Friday 09:00-17:00
    EstlandEurope
    TallinnMTTC Eesti OÜ
    Türi 5, 11313 Tallinn
    Estland
    +37256907459
    Fax. :
    E-mail :
    http://www.mttc.ee/
    Open Monday to Friday 09:00-17:00
    FinlandEUROPE
    HelsinkiMobylife Oy
    Hiomotie 30
    FI-00380 Helsinki
    Finland
    0600 0 1060 (1,49 €/min+mpm)
    Fax. :
    E-mail : huolto@mobylife.fi
    huolto@mobylife.fi
    Open Monday to Friday 09:00-17:00
    FranceEUROPE
    BriveA-NOVO BRIVE
    A-NOVO BRIVE
    15 rue Daniel de Cosnac
    BP 561
    19107 BRIVE cedex
    tel : +33892682004
    Fax. : +33563212140
    E-mail : alcatelonetouch.suivi@anovo.com
    GermanyEUROPE
    Mülheim-KärlichProtel Telekommunikation GmbH
    Hinter der Jungenstraße 1
    56218 Mülheim-Kärlich
    +490261927900
    Fax. :
    E-mail :
    Open Monday to Friday: 09:00-12:00 & 13:00-17:00
    GreeceEUROPE
    AthensArvato S.A.
    38-38Α Kifissou Avenue , 104 42, Athens, Greece
    +302105197500
    Fax. : +30210 5197529
    E-mail : info-ath@teleservice.com
    GreeceEUROPE
    ThessalonikiCarephone
    180 Karaoli Dimitriou st., 56 224 Evosmos, Thessaloniki, Greece
    +302310 587806
    Fax. : +302310 587806
    E-mail : info@carephone.gr
    www.carephone.gr
    GreeceEUROPE
    ThessalonikiAvramidis Michail
    54 K.Karamanli Avenue., 54 639, Thessaloniki, Greece
    +302310 500277
    Fax. : +302310 533337
    E-mail : avramidiservices@gmail.com
    authorizedservice.gr
    GreeceEUROPE
    PatrasBakogiannis & Co.
    122 Agiou Andreou st., 26 221, Patras, Greece
    +302613 013171
    Fax. : +302613 013171
    E-mail : bakogiannis@hol.gr
    GreeceEUROPE
    Chania - CreteKokogiannakis Nikolaos
    76 Skalidi st., 73 131, Chania-Crete, Greece
    +3028210 74250
    Fax. : +3028210 74260
    E-mail : servicechania@outlook.com
    GreeceEUROPE
    AgrinioBakogiannis & Co.
    11 Dimitriou Makri st., 30 100, Agrinio, Greece
    +3026410 39690
    Fax. :
    E-mail : bakogiannis@hol.gr
    HungaryEUROPE
    BudaörsTelemax GSM Szerviz Kft
    Telemax GSM Szerviz Kft.
    Budaörs
    Kinizsi u. 2/B
    H-2040
    +3623880319
    Fax. :
    E-mail : info@tmx.hu
    http://www.tmx.hu/
    Open Monday to Friday 08:30-16:30
    IrelandEUROPE
    DublinFONFIX
    1 Sandyford Park, Burton Hall Avenue, Sandyford Industrial Estate, Dublin 18.
    tel: +35301 2149200
    Fax. :
    E-mail :
    www.fonfix.com
    IrelandEUROPE
    DublinSBE IRELAND Ltd
    Block F1 Grants Lane, Greenogue Business Park Rathcoole Co. Dublin
    +3531 40 18 176
    Fax. : +3531 40 18 186
    E-mail : customerservice@sbe-ltd.ie
    Open Monday to Friday 08.30-17.00
    ItalyEUROPE
    CampodoroService Trade SpA
    Via Palazzon, 46/C
    35010 Campodoro (PD)
    +39199 309 314
    Fax. : +39049 9069740
    E-mail : helpdesk@stitaly.it
    www.stitaly.it
    Open Monday to Friday 09.00-13.00 & 14.00-18.00
    LuxembourgEUROPE
    LuxemburgDIL
    211 r. des Romains
    8041 Bertrange
    Luxemburg

    Fax. :
    E-mail :
    http://alcatel.dilrepaircenter.eu
    Open Monday to Friday 09.00-12.00 & 14.00-17.00
    MacedoniaEUROPE
    SkopjeRadionet
    Bul. Jane sandanski 70/4M, Skopje Macedonia
    +38922401388
    Fax. : +38922401389
    E-mail : info@radionet.com.mk
    MacedoniaEUROPE
    SkopjeMOBICO DOEL
    Bul. Partizanski Odredi 101
    1000 Skopje
    +38923090060
    Fax. :
    E-mail :
    MartiniqueEUROPE
    LamentinCORDON CARAIBES Martinique
    Imm.sorecom z.i Californie
    97232 Lamentin
    +596426606
    Fax. : +596426610
    E-mail :
    NetherlandsEUROPE
    LuxemburgDIL
    211 r. des Romains
    8041 Bertrange
    Luxemburg

    Fax. :
    E-mail :
    http://alcatel.dilrepaircenter.eu
    Open Monday to Friday 09.00-12.00 & 14.00-17.00
    PolandEUROPE
    PiasecznoCYFROWE CENTRUM SERWISOWE S.A
    05-500 Piaseczno
    ul. Puławska 40A, Poland
    +4822 726 38 10
    Fax. : +4822 726 38 11
    E-mail : info@ccsonline.pl
    http://www.ccsonline.pl
    PortugalEUROPE
    MatosinhosTAMET
    Rua Capela do Telheiro, nº70
    4465-054 São Mamede de Infesta (Matosinhos)
    +351229059430
    Fax. : +351229028270
    E-mail : d.a.clientes@tamet.pt
    http://www.tametgroup.com.
    RomaniaEUROPE
    BucarestSC Regenersis SRL
    SC Regenersis SRL
    Bd. Timişoara, nr. 92, sector 6,
    Bucureşti, Romania
    +40372155300
    Fax. : +40214041455
    E-mail : customercare@regenersis.com
    www.regenersis.ro
    RomaniaEUROPE
    BucarestOrange Romania S.A
    Orange Romania S.A – Service Center, Calea Giulesti 333 Sector 6, 060269 Bucharest Romania
    +40902120002
    Fax. :
    E-mail :
    SlovakiaEUROPE
    BratislavaESC - ElektroServisné Centrum
    Dvojkrížna 47, 821 07 Bratislava
    +421221028090
    Fax. :
    E-mail : servis@esc.sk
    www.esc.sk
    Open Monday to Friday 08:30-17:00
    SpainEUROPE
    MadridServicio 10
    Ctra. Fuencarral-Alcobendas nº20 EDIFICIO AUGE 1
    3ª Planta 28049 Madrid
    1568789653
    +34902120002
    Fax. :
    E-mail :
    www.servicio10.es
    SpainEUROPE
    MadridSMS
    C/ Zeus, 16-18 Pol. Ind. “R2” 28880 Meco (MADRID)

    Fax. :
    E-mail : AtencionAlCliente@smssat.com
    www.smssat.com
    SpainEUROPE
    AringaSMS
    Calle Los Dragos nº47 35118 Arinaga(GRAN CANARIA)
    +34928799440
    Fax. :
    E-mail : canarias@smssat.com
    SpainEUROPE
    MadridEuroterminal
    Calle Isla de Alegranza, naves 13 a 16
    28703 San Sebastián de los Reyes
    Madrid
    +34902646314
    Fax. :
    E-mail :
    www.euroterminaltelecom.com
    SwedenEUROPE
    LjungbyMobylife Ljungby AB
    Viaduktgatan 8
    SE-341 32 Ljungby
    Sweden
    +46771865000
    Fax. :
    E-mail : service@mobylife.com
    Open Monday to Friday 10:00-17:00 / Expresservice 10.00-12.00 & 13.00-15.00
    SwitzerlandEUROPE
    SchweizSertronics AG
    Lindächerstrasse 1,
    5413 Birmenstorf,
    Schweiz
    +41564177111
    Fax. :
    E-mail : service@sertronics.ch
    Open Monday to Friday 08:00-12:00 & 13:00-17:00
    TurkeyEUROPE
    IstanbulGenpa İstanbul
    Nispetiye Caddesi Etiler Sok.No:101 (Eski No:41) Etiler / İstanbul
    '+902123590359
    Fax. : +902122872727
    E-mail : etilerservis@genpa.com.tr
    https://www.genpa.com.tr/
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    IstanbulGenpa İstanbul
    Fahrettin Kerim Gökay Caddesi No:39-41/B Baycanhan Hasanpaşa Kadıköy /İstanbul
    +902123590359
    Fax. : +90216 345 16 00
    E-mail : hasanpasaservis@genpa.com.tr
    https://www.genpa.com.tr/
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    IstanbulKVK
    Kartaltepe Mah. İncirli Cad. İhsan Kalmaz Sok. No:3/1-2 Bakırköy
    +902123590359
    Fax. : +90212 660 59 60
    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    IstanbulKVK
    Soğanlık Yeni Mah., D-100 Kuzey Yanyol Caddesi, Kanat Sanayi Sit., No:32-2/1 Kartal
    +902123590359
    Fax. : +90850 222 1 585
    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    IstanbulOUNO
    Küçükbakkalköy Mah. Işıklar Cad. No:15 Ataşehir
    +902123590359
    Fax. : +90850 502 0 800
    E-mail : destek@ounoservice.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    IstanbulTeleservice
    Küçükbakkalköy Mah. Atilla İlhan Cad. 20/A Ataşehir
    +902164589797
    Fax. : +902164426555
    E-mail : customerservice@teleservice.com
    www.teleservice.com.tr
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    AnkaraTeleservice Ankara
    Maltepe Mah. Necatibey Cad. No:82/B Ankara
    +902164589797
    Fax. : +903122305557
    E-mail : customerservice@teleservice.com
    www.teleservice.com.tr
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    AnkaraGenpa Ankara Kızılay Technical Service
    Necatibey Caddesi 51/2 06420 Kızılay / Ankara
    +902123590359
    Fax. : +903122325533
    E-mail : ankaraservis@genpa.com.tr
    https://www.genpa.com.tr/
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    AdanaGenpa Adana Seyhan Technical Service
    Turhan Cemal Beriker Bulvarı Gizerler İş Merkezi No:52/D Kat:1, No:1 Seyhan / Adana
    +902123590359
    Fax. : +903224533332
    E-mail : adanaservis@genpa.com.tr
    https://www.genpa.com.tr/
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    AdanaKVK
    Reşatbey Mah. Atatürk Cad. 62003 Sk. No:29, Güçlü Apt. Zemin Kat. Seyhan
    +902123590359
    Fax. : +90322 459 30 75
    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    AdanaKVK
    Kızılay Mah. Fevzi Çakmak 1 Sokak Oran Apartmanı No 15/B Çankaya
    +902123590359
    Fax. : +90312 430 43 44
    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    Adana Antalya
    Kızılay Mah. Necatibey Cad. No:55/A Çankaya
    +902123590359
    Fax. : +90850 221 00 47
    E-mail : musterihizmetleri@teleservice.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    AdanaKVK
    Kızılsaray Mah. Yener Ulusoy Bulvarı Talay Apt. No: 17 Merkez
    +902123590359
    Fax. : +90242 243 28 82
    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    İzmirTeleservice İzmir
    İsmet Kaptan Mahallesi Şair Eşref bulvarı No:30/A Konak / İzmir
    +90850 221 00 47

    E-mail : customerservice@teleservice.com
    www.teleservice.com.tr
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    İzmirKVK
    İsmet Kaptan Mah. 1362 Sk. Büyük Çamlıbel İş Hanı No:7B-7F, 1.KAT 106-107 Konak
    +90232 446 86 79

    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    İzmirGenpa İzmir Çankaya Technical Service
    Şair Eşref Bulvarı, Yorsan İş Merkezi, No:26B Çankaya / İzmir
    +902123590359
    Fax. : +902324897272
    E-mail : izmirservis@genpa.com.tr
    https://www.genpa.com.tr/
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    BursaGenpa Bursa Technical Service
    Kırcaali Mah.Kayalı Sok.Ortaklar İş Merkezi No:34/42-43 Osmangazi / Bursa
    +902123590359
    Fax. : +902242504849
    E-mail : bursaservis@genpa.com.tr
    https://www.genpa.com.tr/
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    TrabzonKVK
    Cumhuriyet Cad. Nemlioğlu Cemal Sok.
    +90462 322 36 96

    E-mail : musteridestek@kvkteknikservis.com
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    TurkeyEUROPE
    İstanbulTeleservice İstanbul
    Bağlarbaşı Mah. Atatürk Cad. No:134 Maltepe TR-34848 / İstanbul
    +902164589797
    Fax. : +902164426555
    E-mail : customerservice@teleservice.com
    www.teleservice.com.tr
    Open Monday to Friday Daily 08:00-17:30 and Saturday 09:30-17:00
    United KingdomEUROPE
    AshfordSBE
    SBE ltd
    Unit A2
    Beaver Business Park
    Ashford
    TN23 7SH
    +448712000995/'+441233619320
    E-mail : mail@sbe-ltd.co.uk
    Open Monday to Friday 08.30-17.00
    Alcatel
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